Participants & Families
Participants and their families need to find service information, understand what you offer, and contact you without barriers. Accessible design removes friction from that journey.
Accessibility Commitment
Accessible NDIS Websites for All Australians
AcquireLab designs NDIS provider websites to align with WCAG 2.1 AA accessibility guidelines. We believe every participant, family member and support coordinator should be able to navigate your website with ease — regardless of ability, device or assistive technology.
Why Accessibility Matters for NDIS Providers
For NDIS providers, accessibility isn't optional — it's fundamental. Your participants and their families interact with digital services every day. A website that's difficult to navigate sends the wrong message about your commitment to inclusion.
Referral Partners
Support coordinators and plan managers research providers online before referring. An accessible, professional website signals credibility and makes it easier for them to recommend your services.
Legal & Ethical Responsibility
Designing with accessibility best practices aligns with the spirit of the NDIS — inclusion, choice and control. It also aligns with Australian guidance on digital accessibility.
Accessibility Features We Implement
Every NDIS website we build includes these accessibility features as standard, designed to align with WCAG 2.1 AA guidelines.
Keyboard Navigation
Every interactive element can be accessed and operated using a keyboard alone — no mouse required.
Clear Heading Hierarchy
Logical H1 through H6 structure so screen reader users can navigate content by headings.
Colour Contrast
Text and background combinations meet WCAG 2.1 AA contrast ratios for readable content.
Alt Text on Images
Informative images include descriptive alt text. Decorative images are hidden from assistive technology.
Accessible Forms
Every form field has a visible label, clear validation messages, and proper error associations.
Mobile Responsiveness
Layouts adapt to phones, tablets and desktops so content is usable on any device.
Readable Typography
Font sizes and line heights chosen for comfortable reading. Text can be resized up to 200%.
Visible Focus Indicators
Clear focus rings show exactly where you are when navigating by keyboard.
Our Accessibility Commitment
AcquireLab is committed to designing NDIS websites that align with WCAG 2.1 AA accessibility guidelines. While we strive for continuous improvement, web accessibility is an ongoing process. We regularly review and update our practices as standards evolve.
We do not claim guaranteed legal compliance or official accessibility certification. Instead, we design with accessibility best practices and relevant Australian guidance in mind — because it's the right thing to do for the participants and families you serve.
We design websites to align with WCAG 2.1 AA guidelines
We test with keyboard navigation, screen readers and mobile devices
We respect users' reduced-motion preferences
We provide ongoing accessibility support and updates
Report an Accessibility Issue
If you experience any difficulty accessing content on an AcquireLab-built website, please let us know. We take accessibility feedback seriously and will work to resolve issues promptly.
Build an Accessible NDIS Website
Give your participants and families a website they can actually use. Book a free audit and see how accessible your current site really is.
Book Your Free Website Audit