Website, AI Receptionist, CRM and referral automation — in one system that turns enquiries into participants while you focus on care.
Trusted by NDIS providers
Now Onboarding NDIS Providers
While you're focused on delivering quality support, participants and referral partners are choosing competitors with more professional, accessible and responsive websites.
One connected platform that turns website visitors into participant enquiries, enquiries into bookings, and bookings into lasting participant and referral partner relationships.
When participants, families and referral partners are researching NDIS providers, your website is often their first impression. A professional, accessible site helps communicate credibility, makes information easier to find, and encourages enquiries — while an outdated or hard-to-use site can quietly cost you referrals.
Before contacting a provider, participants and families often look at your website to understand your services, check if you're the right fit, and get a sense of who you are. A clear, professional site helps them feel confident reaching out.
Family members and carers want to know their loved one will be well supported. A website that's easy to navigate, accessible, and clearly explains your approach helps build that reassurance from the first visit.
Support coordinators and plan managers often review a provider's website before referring participants. A professional online presence helps position you as a trusted, reliable partner worth recommending.
Your website doesn't need to do everything — but it does need to make the right impression. Let us show you how yours stacks up.
Book My Free NDIS Website AuditReplace 8+ disconnected tools with one connected platform built for NDIS providers. Attract participants, capture referrals, automate admin and grow your disability service sustainably — all from a single dashboard.
A professional, accessible website built specifically for NDIS providers. Designed to align with WCAG 2.1 AA guidelines so participants and families can navigate with ease — and structured to turn visitors into enquiries.
An intelligent chat assistant that engages every website visitor 24/7. It answers service questions, qualifies participant enquiries, and captures contact details — so no potential referral slips through the cracks.
Never miss a call from a participant or referral partner. Your AI receptionist answers, qualifies and routes calls — or takes messages and follows up automatically, even after hours.
Track every participant enquiry, conversation and referral in one central system. Know exactly where each contact is in your intake pipeline — so nothing falls through the cracks.
Let participants and referral partners book consultations directly from your website at any hour. Automatic SMS and email reminders reduce no-shows and keep your schedule full.
Reach participants where they actually read messages. Automated SMS sequences handle intake follow-ups, appointment reminders and check-ins — saving hours of manual work each week.
Nurture participant enquiries with intelligent email sequences that keep your service top of mind. Perfect for staying in touch with referral partners and guiding participants through intake.
Automatically request Google and Facebook reviews after every service. More 5-star reviews build credibility with participants, families and referral partners — and improve your local search ranking.
Visualise your intake process from first enquiry to active participant. Drag-and-drop stages, automated tasks and referral source tracking help your team follow up consistently and grow.
Know exactly what's working. Real-time reporting on enquiries, bookings, referral sources and ROI from every marketing channel — so you can make confident, data-driven decisions.
When you miss a call from a participant or referral partner, an instant SMS fires automatically — keeping the enquiry warm before they contact another provider.
Manage your entire NDIS service from your phone. Reply to enquiries, check bookings and track referrals on the go — so you're always connected to your participants and team.
We understand the NDIS sector — the trust participants and families need, the referral pathways that drive growth, and the accessibility expectations that matter. AcquireLab is built specifically for disability service providers across Australia.
We're not a general web design agency. We understand the NDIS sector — referral pathways, participant needs, and what families look for when choosing a provider.
Websites designed to align with WCAG 2.1 AA guidelines, so participants and families can navigate with ease, regardless of ability or device.
Your NDIS website loads quickly on any phone or tablet. Fast pages keep participants engaged and improve your Google search rankings.
Built to rank for NDIS-related searches in your area. More visibility means more participants and referral partners finding you online.
We optimise your Google Business Profile so you appear in local search and maps when participants and coordinators are looking for providers nearby.
Your AI receptionist and live chat respond to participant enquiries in under 30 seconds, 24/7 — capturing leads even when you're delivering support.
We're your long-term digital partner. From updates to optimisation, our Australian-based team is here to help your NDIS service grow sustainably.
A professional, modern website that builds trust with participants, families and referral partners from the very first visit.
Every AcquireLab website is checked against WCAG 2.1 AA standards — not just designed with accessibility in mind. We test it, document it, and can show you the results.
Accessibility isn't a one-time badge — we re-check every site against WCAG 2.1 AA as it evolves.
Request Your Free Accessibility ReportAcquireLab is tailored for disability service providers across Australia — from sole traders and support workers to multi-location NDIS organisations.
A simple, proven 5-step process designed to take your disability service from manual admin to automated participant growth — with accessibility built in from day one.
We start with a deep dive into your NDIS service — understanding your participant base, referral pathways, accessibility needs, and where enquiries are slipping through the cracks.
Our team crafts a professional, accessible NDIS website tailored to your services — designed to align with WCAG 2.1 AA guidelines and build trust with participants, families and referral partners.
We integrate your AI Receptionist, CRM, and intake systems, turning your website into a 24/7 enquiry-generating machine for your disability service.
After thorough testing and accessibility checks, we launch your new digital system and ensure everything is running perfectly for your participants and referral partners.
We provide ongoing support and optimisation, using data-driven insights to help your NDIS service attract more participants, strengthen referral relationships and grow sustainably.
Most NDIS websites are missing key elements that participants, families and referral partners expect. Check your website against this list — if you're missing any of these, you could be losing enquiries.
Not sure how your website scores? Book a free, no-obligation audit and we'll show you exactly what to improve.
Book My Free NDIS Website AuditEnter your website URL and get an instant, AI-powered score across 9 critical areas — accessibility, mobile, speed, SEO, trust signals and more. See exactly where your NDIS website is losing enquiries.
See exactly how much you save by switching to an all-in-one NDIS platform instead of paying for separate tools and subscriptions.
Custom NDIS Website Design
Website Hosting & SSL
CRM & Participant Tracking
AI Receptionist & Live Chat
Online Intake & Booking
Review Automation
Email & SMS Automation
Total First Year Cost
| Feature | AcquireLab (Growth) | Traditional Way |
|---|---|---|
| Custom NDIS Website Design | Included | $2,000 – $5,000 upfront |
| Website Hosting & SSL | Included | $30 – $100 / month |
| CRM & Participant Tracking | Included | $99 – $299 / month |
| AI Receptionist & Live Chat | Included | $50 – $150 / month |
| Online Intake & Booking | Included | $30 – $80 / month |
| Review Automation | Included | $100 – $250 / month |
| Email & SMS Automation | Included | $50 – $150 / month |
| Total First Year Cost | ~$3,564 | $6,308 – $17,348+ |
*AcquireLab calculation based on the Growth Plan ($297/mo). Traditional costs estimate industry averages for individual software subscriptions and high-end custom NDIS website design.
No setup fees. No lock-in contracts. Cancel anytime. Every plan includes a professional, accessible NDIS website — fully managed by our team.
For sole traders and new NDIS providers building their first professional online presence.
For NDIS providers ready to automate participant intake and grow referral relationships.
The complete AcquireLab platform for growing NDIS organisations that want AI-powered enquiry handling.
For multi-location NDIS organisations with complex participant and referral needs.
All plans include a professional, accessible NDIS website — no upfront design costs. Questions? Talk to our team.
Enter your numbers to see what AcquireLab could mean for your NDIS organisation's participant growth and revenue.
We're a new platform built specifically for the NDIS sector. The example below shows typical outcomes when providers move from manual intake to automated systems — based on industry patterns, not AcquireLab client results.
This is a representative example based on common outcomes when support coordinators modernise their intake systems — not a specific AcquireLab client result.
This is a representative example based on common outcomes when allied health providers modernise their website and intake systems — not a specific AcquireLab client result.
This is a representative example based on common outcomes when SIL providers modernise their website and intake systems — not a specific AcquireLab client result.
Never miss a participant enquiry, day or night. Our AI receptionist responds in seconds, every time.
Every website is built to align with WCAG 2.1 AA guidelines, so participants and families can navigate with ease.
Cancel anytime. We earn your business every month, not through fine print.
Real people, based in Australia, who understand the NDIS sector — not an overseas call centre.
From kick-off to launch, fast — without cutting corners on quality or accessibility.
Not a generic web agency — every feature is designed around how NDIS providers, coordinators, and allied health practices actually work.
Everything you need to know about AcquireLab for NDIS providers.
Join NDIS providers across Australia who trust AcquireLab to build their online presence, attract more participants and strengthen referral relationships.No upfront costs. Live in 7 business days. Cancel anytime.
Fill in your details and one of our NDIS specialists will be in touch within 1 business day to review your current website and show you how to attract more participants and strengthen referral relationships — no lock-in contracts.